For this reason, the most sophisticated, information-dense organisations were often the ones with the most administrative staff. As NASA prepared to launch the Apollo missions in the mid-1960s, 15% to 18% of its civil service workforce was classified as “clerical and administrative support”. There were the human “computers” made famous by Hidden Figures, but also technical typists, who typed up mathematical equations. As one of those typists, Estella Gillette, later put it: “The engineers depended on us for everything that wasn’t their job. We were their support system.”
Credit: The Pokémon Company
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记者：在这样的传播语境下，当前企业公关在实践中面临哪些普遍性困境？